How can I get support on my case?

Every user who reports a scam on Chainabuse can opt-in to request free instant support on their case. Simply report your case here: https://www.chainabuse.com/report and opt-in to get support at the bottom of the form.

What type of support will I get?

Every user who opts in to receive support on Chainabuse will receive:

  • Immediate advice based on their case, including advice on what to do immediately to protect yourself, including from asset recovery scammers.
  • Personalized support to contact LE based on your jurisdiction.
  • Analysis of whether their case is linked to other reports and part of a larger case. The case gets highlighted to Law Enforcement Partner whenever relevant.
  • Optional investigative support from our pre-vetted leading partner.

In addition, users can access specific information on our Safety Support Center, including preventive education, safety practices, and recovery insights.

How much does it cost?

Scams support on Chainabuse, including immediate advice, support to contact Law Enforcement and options on what to do next is free of charge. Only investigative support, which is optional, is not free of charge. The cost depends on the investigative support option you select.

Please note that Chainabuse does not make any profit on investigative support and only provides options to ensure users have access to a trusted pre-vetted investigative partner and do not fall into asset recovery scams.

How can I partner with you to support my users?

Please reach out to hello@chainabuse.com, and we will get back to you within 24hrs. Our Partners can seamlessly support their users with Chainabuse within their products. We can provide examples of how this works.

What is the goal of the Safety Support Center?

The Safety Support Center helps web3 users stay safe through free educational content.

Which information can I find on the Support Center?

The Safety Support Center aims to provide the following content free of charge:

  • Preventive education on crypto scams
  • Safety practices to keep safe
  • Recovery insights for victims of scams.
Can I redirect my users to the Safety Center? Can you brand the content?

Yes, absolutely; please contact support@chainabuse.com, and we will be happy to assist you.

How can I get support on my case?

Every user who reports a scam on Chainabuse can opt-in to request free instant support on their case. Simply report your case here: https://www.chainabuse.com/report and opt-in to get support at the bottom of the form.

What type of support will I get?

Every user who opts in to receive support on Chainabuse will receive:

  • Immediate advice based on their case, including advice on what to do immediately to protect yourself, including from asset recovery scammers.
  • Personalized support to contact LE based on your jurisdiction.
  • Analysis of whether their case is linked to other reports and part of a larger case. The case gets highlighted to Law Enforcement Partner whenever relevant.
  • Optional investigative support from our pre-vetted leading partner.

In addition, users can access specific information on our Safety Support Center, including preventive education, safety practices, and recovery insights.

How much does it cost?

Scams support on Chainabuse, including immediate advice, support to contact Law Enforcement and options on what to do next is free of charge. Only investigative support, which is optional, is not free of charge. The cost depends on the investigative support option you select.

Please note that Chainabuse does not make any profit on investigative support and only provides options to ensure users have access to a trusted pre-vetted investigative partner and do not fall into asset recovery scams.

How can I partner with you to support my users?

Please reach out to hello@chainabuse.com, and we will get back to you within 24hrs. Our Partners can seamlessly support their users with Chainabuse within their products. We can provide examples of how this works.

What is the goal of the Safety Support Center?

The Safety Support Center helps web3 users stay safe through free educational content.

Which information can I find on the Support Center?

The Safety Support Center aims to provide the following content free of charge:

  • Preventive education on crypto scams
  • Safety practices to keep safe
  • Recovery insights for victims of scams.
Can I redirect my users to the Safety Center? Can you brand the content?

Yes, absolutely; please contact support@chainabuse.com, and we will be happy to assist you.

Backed By
TRM logoSolana logoCircle logoOpensea logoAave logoBinance logoCivic logoHedera logoRasomwhe.re logo
Backed By
TRM logoSolana logoCircle logoOpensea logoAave logoBinance logoCivic logoHedera logoRasomwhe.re logo