Scams in crypto happen at an ever-growing scale and speed. Trust is damaged. How do we solve this? How do we bring safety to onboard the next billion users?

At Chainabuse, we are convinced that this security problem requires that we:

• Collectively share information about malicious activities - malicious activities that cannot always be detected programmatically to be able to safeguard users.
• Provide instant, honest, free support to victims of malicious activity.
• Empower Law Enforcement to accelerate the fight against malicious crypto activity and the recovery of stolen funds.
• Enable organizations to enhance safety.

This is ambitious, but we are driven by our mission to enable a safer financial system for all.

• We enable everyone, everywhere, to report malicious crypto activity seamlessly while including the information needed to both protect users and investigate the case.
• We provide instant free support to victims of malicious crypto activity.
• We help Law Enforcement worldwide to accelerate case prioritization and investigations.
• We enable our Partners to leverage our database to bring safety to their users.
• We provide free preventive education content to all users through our Safety Support Center.

We are powered by TRM Labs, a blockchain intelligence company that builds data intelligence risk and compliance solutions to detect crypto fraud and financial crime in digital assets.

Chainabuse is backed by leading organizations, partners, and foundations with a vested interest in making crypto safer for the next billion users.

WChainabuse is headquartered at 450 Townsend Street, San Francisco, CA 94107, United States.

• Chainabuse enables every contributor to receive instant free support advice on their case.
• Filing a report on Chainabuse will make the crypto space aware and prevent criminals from harming fellow users. Chainabuse partners with leading crypto organizations to alert them in real-time and enables users to check addresses and URLs.
• It may also help surface multiple victims of the same scam, support Law Enforcement during their investigation and increase the chances that funds can be recovered.

Simply report your case here: https://www.chainabuse.com/report

Yes, you can report sensitive cases privately. The report information will only be made visible to Law Enforcement Partners and will not be shared on Chainabuse.com

All reports must include at least a malicious blockchain address OR a malicious URL and a short description. This is to make sure scammers can be taken down whenever possible.

Users are encouraged and guided to add information when available: evidence of the case, scammer’s contact information (email, social media handle, phone number), scammer’s IP address, token ID, transaction hash, and the amount lost. This is to support investigations.

No, users on Chainabuse can report as guests. Please note that if you choose to report as a guest, you will not be able to edit your report.

Users can share reports under the username of their choice, whether their real name, organization’s name, or an anonymous name. There is also an option to submit reports as a guest (not logging in).

Yes, if you submitted your report using an account (not as a guest), you can edit your report in a few clicks. Log in >Click on your profile > View Profile > Reports > Select the report you wish to edit > Click on “edit report.”

If you submitted your report using an account (not as a guest), you can simply:

Log in > Click on your profile > View Profile > Reports.

• If you have signed up using your email, please validate your email using the validation email from Chainabuse before you report.
• Please try to delete any cookies/cache within your browser or use a different browser.

If this is not helping, please contact support@chainabuse.com, and share relevant screenshots so we can best support you.

• Users report information about their cases voluntarily.
• Chainabuse protects privacy as it:
  • Collects actionable information on malicious activity to help with investigations (e.g., public blockchain addresses, public URLs)
  • Only shares victims’ personal information with law enforcement if the victim opted into sharing the information when making a report
  • All the information shared by users within reports focuses exclusively on the scammer’s information - such as the scammer’s wallet address, domain, and email. We ask contributors not to include information about the victim/ themselves.
  • Complies with applicable data regulations and utilizes first-class security standards to safeguard sensitive information
    • Explicitly collects consent from victims to share information with law enforcement.
    • Encryption at rest and in transit
      • Data is encrypted at rest using AES-256
      • Data in transit is encrypted using TLS 1.2 or greater protocol with forwarding secret ciphers using AES-128 or greater
    • Internal infrastructure meets SOC 2 Type II controls
• Users can submit reports as guests or with the username of their choice, which can be anonymous.
• Chainabuse does not share users’ information.

Chainabuse may use aggregated and anonymized user information to understand how the platform is used and improve the user experience and effectiveness. You can find our privacy terms here

Every user who reports a scam on Chainabuse can opt-in to request free instant support on their case. Simply report your case here: https://www.chainabuse.com/report and opt-in to get support at the bottom of the form.

Every user who opts in to receive support on Chainabuse will receive:

• Immediate advice based on their case, including advice on what to do immediately to protect yourself, including from asset recovery scammers.
• Personalized support to contact LE based on your jurisdiction.
• Analysis of whether their case is linked to other reports and part of a larger case. The case gets highlighted to Law Enforcement Partner whenever relevant.
• Optional investigative support from our pre-vetted leading partner.

In addition, users can access specific information on our Safety Support Center, including preventive education, safety practices, and recovery insights.

Scams support on Chainabuse, including immediate advice, support to contact Law Enforcement and options on what to do next is free of charge. Only investigative support, which is optional, is not free of charge. The cost depends on the investigative support option you select.

Please note that Chainabuse does not make any profit on investigative support and only provides options to ensure users have access to a trusted pre-vetted investigative partner and do not fall into asset recovery scams.

Please reach out to hello@chainabuse.com, and we will get back to you within 24hrs. Our Partners can seamlessly support their users with Chainabuse within their products. We can provide examples of how this works.

The Safety Support Center helps web3 users stay safe through free educational content.

The Safety Support Center aims to provide the following content free of charge:

• Preventive education on crypto scams
• Safety practices to keep safe
• Recovery insights for victims of scams.

Yes, absolutely; please contact support@chainabuse.com, and we will be happy to assist you.

• Users report information about their cases voluntarily.
• Chainabuse
  • Collects actionable information on malicious activity to help with investigations (e.g., public blockchain addresses, public URLs)
  • Only shares victims’ personal information with law enforcement if the victim opted into sharing the information when making a report
  • All the information shared by users within reports focuses exclusively on the scammer’s information - such as the scammer’s wallet address, domain, and email. We ask contributors not to include information about the victim/ themselves.
  • Complies with applicable data regulations and utilizes first-class security standards to safeguard sensitive information
    • Explicitly collects consent from victims to share information with law enforcement.
    • Encryption at rest and in transit
      • Data is encrypted at rest using AES-256
      • Data in transit is encrypted using TLS 1.2 or greater protocol with forwarding secret ciphers using AES-128 or greater
    • Internal infrastructure meets SOC 2 Type II controls
• Users can submit reports as guests or with the username of their choice, which can be anonymous.
• Chainabuse does not share users’ information.

Chainabuse may use aggregated and anonymized user information to understand how the platform is used and improve the user experience and effectiveness. You can find our privacy terms here

To ensure Chainabuse remains a safe place, our Blockchain intelligence team prevents reporting of spam, reviews every report against spam, and attributes a confidence score to every report.

1/ Spam prevention

Chainabuse maintains a 'SAFELIST' of blockchain addresses and URLs that users may confuse with scams but are not scams and cannot be reported as such.

2/ Spam detection

Chainabuse Blockchain intelligence team reviews reports against spam to ensure our platform remains a safe place for every user. Spam is removed. Users deliberately trying to post spam are banned.

3/ Confidence score

When verifying reports, Chainabuse Blockchain intelligence team attributes a confidence score to every report. This score can be leveraged as a filter or simply retrieved when using our API.

’Trusted Contributor’ Badge/score

The blue ‘Trusted Contributor’ badge means that this report was filed by a pre-vetted partner from the Web3 Security Network, who can attest to the information provided on the report.

’Checked Report’ Badge/score

The green ‘Checked by Chainabuse’ badge indicates that our team of moderators, including blockchain intelligence experts specializing in identifying crypto crime, checked the report, using specific criteria based on the type of scam and the blockchain and have enough evidence (including evidence which is not shared publicly for security reasons) to believe it is accurate. Please note that there can be no guarantee that the information is 100% accurate.

’Unverified Report’ Badge

The “Not Verified Report” Badge means that a Trusted Contributor has not shared this report and could not be verified by our blockchain intelligence experts. It does not mean it is spam, else it would have been removed, but we recommend that you use it with caution.

When using the API, you can filter reports using badges, e.g., only see reports shared by Trusted Contributors and that have been verified by our team of blockchain intelligence experts.

4/ Additional verifications

Chainabuse allows users to flag potential spam or false reports. Flagged reports are reviewed by the Global Investigations team of TRM, composed of former agents from the FBI, U.S. Secret Service, IRS-CI, and others who specialize in identifying crypto crime removed if deemed to be spam reports.

Chainabuse collects the following information within reports to support investigations:

• Scammer's blockchain address(es)
• Scammer's domain,(s), if included
• Transaction hash
• Token ID
• Scam category
• Reported date
• Scam’s description
• Scammer’s contact information such as social media handle - Instagram/Twitter handle, email, phone number
• Amount lost

Yes, Chainabuse does power an API to check blockchain addresses and domains. You can find all the information you need, including log-ing information, here: https://docs.chainabuse.com/docs.

Chainabuse Partners with Law Enforcement to help accelerate triaging and investigation of cases within their jurisdiction using enriched report data.

Our current Private Partners include established crypto organizations, major wallets, leading investigators, foundations, and pre-vetted trust and safety solutions powered by security experts.They leverage Chainabuse’s public, sharable information to enhance users’ safety.

• Access our nonlimited API to screen domains and addresses, protect your users in real time, and enhance trust.
• Benefit from unique features to detect threats targeting your community.
• Allow your users to receive instant free scam support seamlessly within your product.
• Signal commitment to make the crypto space safer.

• Leverage our database to enhance your product development and your detection capabilities.
• Join our unrivaled ecosystem, benefit from the support of the Network, and raise your brand’s awareness.
• Contribute to making the space safer.

Please reach out to hello@chainabuse.com, and we will get back to you as soon as possible.

Simply sign-up here using Google Auth, your email, your wallet, or your Twitter account.

You can generate your API key by logging in and navigating your profile (top right of the navigation bar) > View Profile > Settings > API key.

Please contact hello@chainabuse.com, and you will hear from us very soon.

Please contact support@chainabuse.com and include any relevant screenshots. This ensures our team can help as quickly as possible.

Yes! Send us a message at hello@chainabuse.com if you want to make Web3 safer. We are happy to see how we could collaborate.